You can write to us at any given time, but we only respond 8:00-17:00 monday to friday GMT+1. Our goal is answer everyone within 48 hours!
Frequently Asked Questions
How do I install my new theme?
If you need help installing your new theme please view this article on How To Install Your New Theme.
Do you help with plugin bugs?
No. We don't adapt our themes to work with certain plugins, we believe it's the plugins jobs to adapt to themes. If you are using a plugin that doesn't work with our theme, we kindly ask you to contact the plugin author.
Do you help with custom CSS?
For our premium users we help with basic CSS changes, but if you need large changes we suggest you find a developer to help you out, we only assist with minor changes.
Do you help with WordPress issues?
We only help with questions strictly related to our themes, not default WordPress features, for that you need to visit WordPress.org support.
Do you help with hosting issues?
If you need to switch to a new host or struggle using your current, we recommend that you contact a developer who can help you move - We don't do hosting related issues sadly.